Bitter Winds Amber & Key Token Set | Limited Edition

Our Holiday offerings are available for a limited time, after which they will not be available again.

Heads up! Post-order support for undelivered orders must be requested within 45 days of product shipment. Post-order support for delivered orders must be requested within 30 days of product delivery. All post-order support must be requested via our contact form. These timelines exist so that we can work within the deadlines of our shipping services for resolution.

For standard (non-subscription) orders

Every order ships within 1 business day, unless it contains a pre-order item. Any order that contains at least one pre-order item will ship once every item in the order is available.

All orders with a value of $1,000 or higher (before shipping costs) will require a signature on delivery.

All orders are insured against loss or non-cosmetic damage. If a package is lost, contact us and we will initiate a missing mail search. After the missing mail search has been underway for 14 days (domestic) or 60 days (international) without results, we will resend your order. If a package suffers non-cosmetic damage, contact us so we can verify the damage and resend your order. If we cannot resend an order in the above scenarios, we will refund it instead.

You can contact us to change the shipping address on your order. If your order has not yet been packed up and queued for shipment, we provide this service at no cost. If your order has already been packed up and queued for shipment, we may be able to track it down and re-label it at a cost of $25. If your order has already shipped, unfortunately we do not have any tools to aid in reshipment. Working with the shipping provider directly is best.

Returns are available upon request and at our discretion. Any non-Covenant item (like an LCG expansion or TCG booster box) in resellable condition and in its original packaging is eligible for return, and any Covenant-exclusive item (like our tokens or boards) in resellable condition and with its original protective paper still applied is eligible for return. We do not cover or refund the expense of return shipping.

For any single card purchased at a price of $250 or greater: If a significant quality difference exists from the card(s) you receive and our listed description – and only if the security seal on the protective packaging is not broken – you can contact us within seven (7) days of delivery. After our written approval to return the card(s), you’ll need to supply us with a tracking number for the return shipment within seven (7) days of the original delivery to you or within two (2) business days of our written approval, whichever is later. Upon return delivery and a verification of the security seal being intact, we’ll grant a full refund

For subscription orders

All subscription orders are shipped to arrive on or as close to their official release date as possible without breaking street date within the United States, with the vast majority of subscribers routinely receiving delivery on release day. International subscribers should expect delivery 1-2 weeks after the official United States release date.

All subscription orders are sent using the most economical shipping method available based on the weight of the package, either USPS First-Class (for lighter packages), USPS Priority Mail, or UPS Ground (for heavier packages) for both Domestic and International destinations.

All subscription orders are insured against loss or non-cosmetic damage. If a package is lost, contact us and we will initiate a missing mail search. After the missing mail search has been underway for 14 days (domestic) or 60 days (international) without results, we will resend your order. If a package suffers non-cosmetic damage, contact us so we can verify the damage and resend your order. If we cannot resend an order in the above scenarios, we will refund it instead.

You can contact us to change the shipping address on your subscription order. If your order has not yet been packed up and queued for shipment (this happens early), we provide this service at no cost. If your order has already been packed up and queued for shipment, we may be able to track it down and re-label it at a cost of $25. If your order has already shipped, unfortunately we do not have any tools to aid in reshipment. Working with the shipping provider directly is best.

We do not offer cancellations, modifications, or refunds on subscription orders.

Additional information is available in our Help Center. More specific information can be found in our Terms of Use!