You will not be charged when purchasing this product. If you do not have an account, you will need to create one during checkout in order to activate your subscription. Your account is how you manage the details of your subscriptions, including active payment methods, shipping addresses, and quantities.
Once you have checked out, you will receive an email notification for your order, and your subscription will appear on the Account section of our website. From there, you can update quantities, see the next product set to release, or cancel your subscription at no cost.
The next product shipping through a subscription is always listed via the “Next Release” field. This field is listed wherever the product appears (at the top of this page, for instance) and in your Account section. If the field says “TBA”, that means that official distribution channels have not announced a new product corresponding to the subscription.
Subscriptions never ship previously released products. If you subscribe now, you will only ever receive future products.
If a subscription payment fails, you will have approximately 72 hours to recover that payment via the email notice sent at time of failure. If you do not correct the failed payment method, your subscription will be canceled and you will not receive the pending release. You can resubscribe at any point with a new payment method to start receiving future releases again.
How our Subscription works:
No more than 4 weeks before the expected release date of the next product – and usually right at 2 weeks before – we automatically charge MSRP + shipping to the payment method you save during checkout. Then, we ship that product out to you on a timeline that is likely to get it to you by its release date. We fulfill faster than any other online retailer, and currently achieve release day delivery ~91% of the time across all of our subscription shipments.
If you want multiple copies of individual packs, just check out with whatever quantity you’d like and we’ll send you that many in each shipment. You can always adjust this number later in the Account section of our website.
Basically, it’s a recurring pre-order that you never have to worry about again. Subscribe once, then receive all future products until you cancel. Think of it like a light switch. Your subscription is either on (active) or off (cancelled). If it’s on, you’ll receive every product that is released. If it’s off, you won’t. You can flip that switch at any time, and there are never any hidden fees or charges for doing so.
Why our Subscription works:
Our subscription system is a boon to players, distributors, and publishers because of its stability and efficacy. We do the intensive work needed to ensure smooth delivery across every part of the supply chain (well in advance of the product’s release date), which has tremendous logistical benefits for everyone involved – especially subscribers, who know that they’ll simply receive the products that they want without tracking down pre-orders for every new release.
But like all systems, stability and reliability is only possible when every part of the chain honors their obligation to purchase and fulfill. This is why we are upfront about the fact that we do not offer refunds for subscription orders once they have been processed (unless there is a mistake on our end, of course). If you are not certain that you want the products for a given subscription, it is probably best to stick with a system that accommodates last minute cancellations – and the logistical risks that come with it.
This subscription approach started with our annoyance at keeping up with the various products we needed to play the games that we love, and thousands of subscribers now rely on Covenant Subscriptions year after year. We are extremely proud of the reputation we’ve built with the service, and encourage you to check out reviews and/or ask around online to find out what other customers think. As The Dice Tower’s Roy Cannady put it (with a little creative liberty on our end):
“It’s like putting your bills on autopay, but instead of the lights staying on, awesome products show up at your door.”
How do I help make Ashes Reborn a reality?
The sole indicator for Plaid Hat to start printing Ashes: Rise of the Phoenixborn again, and to continue printing new expansions, is the number of Ashes Reborn subscriptions. If you want the game to be produced, just sign up! It’s free, no contracts, no fees, cancel anytime, etc
The production threshold is 1000 units via the Ashes Reborn Subscription.
Like all of our other subscriptions, you’ll automatically receive new products as soon as they are released. For Ashes, this starts with the Ashes Reborn Upgrade Pack, and then a new expansion every three months. All releases, including the Upgrade Pack, will be $29.95.
For those outside of North America, Plaid Hat is actively looking at how best to gauge support in your region.
What is the Ashes Reborn Upgrade Pack?
The Ashes Reborn Upgrade Pack is a box of cards that consists of rebalanced, rewritten, and reprinted cards from across the existing card pool. Approximately 30% of the existing card pool is being rebalanced in this way, and these cards make up the Ashes Reborn Upgrade Pack.
The Ashes Reborn Upgrade Pack will be the first release through the Ashes Reborn Subscription.
The Upgrade Pack is a great way to not only update an existing Ashes collection, but also an excellent opportunity for new players to massively expand their card pool and deck building options (Core Set still required) for $29.95.
What is changing in Ashes Reborn?
The most notable change is that 30% of the current Ashes 1.0 card pool (across the Core Set and all expansions) is being rewritten, rebalanced, and reprinted. Those updated cards are being packaged together as the Ashes Reborn Upgrade Pack and are the first product sent through the Ashes Reborn subscription.
Additionally, rules are being cleaned up and better adapted to the fundamental structure of Ashes. Less exceptions, less confusion.
An example of this is the Mount rule, which was previously a little tedious. Now, when a mount leaves play, the facedown unit underneath simply returns to hand.
Official updates regarding the changes will be forthcoming via Nick at Plaid Hat.
How do I upgrade my current Ashes collection to Ashes Reborn?
If you already have Ashes cards, all you need to do is subscribe to the Ashes Reborn Subscription. The first Ashes Reborn subscription release is the Ashes Reborn Upgrade Pack, which contains all of the cards that have been changed.
Once you have the Ashes Reborn Upgrade Pack your old collection is fully updated. From that point on, you’ll receive a new expansion every three months as long as you stay subscribed, and the cost will always be $29.95.
Do I have to re-buy all of the previous expansions to play Ashes Reborn?
No! You just need the Ashes Reborn Upgrade Pack ($29.95) and everything in your collection will be updated. This Upgrade Pack is available through the Ashes Reborn Subscription.
Will the Ashes Reborn Upgrade Pack be available outside of the Ashes Reborn Subscription?
Assuming that subscription numbers remain strong and production levels are reached, the Ashes Reborn Upgrade Pack and future expansions will be available at some point after subscriptions are fulfilled via the Plaid Hat Games Store and, likely, distribution channels outside of North America.
What is the best way for a new player to get started with Ashes Reborn?
First, you’ve made an excellent decision!
The good news is that all of the original product line will remain relevant, and stock is still available via Plaid Hat and other retailers. As such, our suggested starting points are the following:
The budget start is the Starter Set, with the dice needed for the original four magic types, pre-built decks, rules, and tokens. With your Reborn subscription, you will receive the Reborn Upgrade Pack, which contains any changed versions of cards from your Core Set, as well as a significant number of cards from various expansions to expand your deck-building options.
We say “full start” because both Law of Lions and Song of Soaksend introduced new dice types (they were the only products to do so), and those dice were then utilized in later Phoenixborn expansions. If you have all of the dice types because you own these two expansions, you can play any Phoenixborn – past or future.
This is the best time to pick up either option, because Plaid Hat is currently offering 50% off of every expansion on their website.
What happens to cards that are not being reprinted in the Ashes Reborn Upgrade Pack?
Any card not reprinted in the Ashes Reborn Upgrade Pack is perfectly legal and usable moving forward. The only non-promo cards being “retired” are those with new versions in the Ashes Reborn Upgrade Pack and those in the Path of Assassins expansion.
Will every Ashes card eventually be changed and reprinted?
No! The only cards being changed and reprinted are those found in the Ashes Reborn Upgrade Pack. After that, it’s all new content.
Will the expansions be reprinted?
Yes! And when an expansion is reprinted, it will contain the updated Reborn version of any of its contents that were changed.
Can I subscribe to Ashes Reborn if I am outside of the United States?
Yes! We ship worldwide. Given that we are shipping product from the US, shipping will scale accordingly. You can estimate your cost during subscription checkout.
Note that the first release, the Ashes Reborn Upgrade Pack, will be the heaviest release, so it will carry the highest shipping cost. After the Upgrade Pack has shipped, the shipping cost on your subscription will automatically be lowered as appropriate for the lighter expansions.
Many international players are pooling their play-group into one subscription in order to have it all shipped together in one package, lowering shipping costs. The Ashes Online Facebook group is a good resource for this.
In addition, as long as subscription numbers remain healthy and production assured, Plaid Hat will be working with distributors to distribute product outside of North America.
Will Ashes products be available through standard retail channels?
Retailers who wish to carry Ashes can reach out directly to Plaid Hat Games. Ashes products may go through traditional retail channels in North America if subscriber numbers are strong enough, but those products will not reach retail shelves until ~3 months after their release through the subscription.
When will the first new Ashes product release?
Once the production threshold is reached, we estimate 3-5 months for the Ashes Reborn Upgrade Pack, and then every three months for a new expansion after that.
Will the art style be the same?
The game will continue with the art style and graphic design that made it so notable to begin with, and Isaac Vega is still doing the world building and art direction as he has from the start.
Will there be organized play for Ashes?
Organized Play will be pursued by Plaid Hat Games once production of Reborn is underway and stable.
I saw something about Ashes 1.5. Are 1.5 and Reborn the same thing?
Essentially, yes. Reborn is the new line of products that use the updated 1.5 ruleset. Everything moving forward will simply be referred to as Reborn.
Shipping and returns
For standard (non-subscription) orders
Every order ships within 1 business day, unless it contains a pre-order item. Any order that contains at least one pre-order item will ship once every item in the order is available.
All orders are insured against loss or non-cosmetic damage. If a package is lost, contact us and we will initiate a missing mail search. After the missing mail search has been underway for 14 days (domestic) or 60 days (international) without results, we will resend your order. If a package suffers non-cosmetic damage, contact us so we can verify the damage and resend your order. If we cannot resend an order in the above scenarios, we will refund it instead.
You can contact us to change the shipping address on your order. If your order has not yet been packed up and queued for shipment, we provide this service at no cost. If your order has already been packed up and queued for shipment, we may be able to track it down and re-label it at a cost of $25. If your order has already shipped, unfortunately we do not have any tools to aid in reshipment. Working with the shipping provider directly is best.
Returns are available upon request and at our discretion, but will not be considered if more than 30 days have passed since delivery, or 45 days have passed since shipment. Any non-Covenant item (like an LCG expansion or TCG booster box) in resellable condition and in its original packaging is eligible for return, and any Covenant-exclusive item (like our tokens or boards) in resellable condition and with its original protective paper still applied is eligible for return. We do not cover or refund the expense of return shipping.
For any single card purchased at a price of $250 or greater: If a significant quality difference exists from the card(s) you receive and our listed description – and only if the security seal on the protective packaging is not broken – you can contact us within seven (7) days of delivery. After our written approval to return the card(s), you’ll need to supply us with a tracking number for the return shipment within seven (7) days of the original delivery to you or within two (2) business days of our written approval, whichever is later. Upon return delivery and a verification of the security seal being intact, we’ll grant a full refund
For subscription orders
All subscription orders are shipped to arrive on or as close to their official release date as possible without breaking street date within the United States, with the vast majority of subscribers routinely receiving delivery on release day. International subscribers should expect delivery 1-2 weeks after the official United States release date.
All subscription orders are sent using the most economical shipping method available based on the weight of the package, either USPS First-Class (for lighter packages), USPS Priority Mail, or UPS Ground (for heavier packages) for both Domestic and International destinations.
All subscription orders are insured against loss or non-cosmetic damage. If a package is lost, contact us and we will initiate a missing mail search. After the missing mail search has been underway for 14 days (domestic) or 60 days (international) without results, we will resend your order. If a package suffers non-cosmetic damage, contact us so we can verify the damage and resend your order. If we cannot resend an order in the above scenarios, we will refund it instead.
You can contact us to change the shipping address on your subscription order. If your order has not yet been packed up and queued for shipment (this happens early), we provide this service at no cost. If your order has already been packed up and queued for shipment, we may be able to track it down and re-label it at a cost of $25. If your order has already shipped, unfortunately we do not have any tools to aid in reshipment. Working with the shipping provider directly is best.
We do not offer cancellations, modifications, or refunds on subscription orders.