Covenant Terms of Sale

These terms were last updated on May 13th, 2021.

THESE TERMS OF SALE (“TERMS”) CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ THESE TERMS CAREFULLY.

Please note that different Terms of Sale apply if you are a resident of the United Kingdom (“UK”):

  • For customers not located in the UK, the following terms shall apply: US Terms of Sale
  • For customers located in the UK, the following terms shall apply: UK Terms of Sale

A. US Terms of Sale

What’s in these Terms?

Section 1: Orders

  • Customer Support
  • Prices
  • Shipment
  • Delivery
  • Insurance
  • Pre-Orders
  • Returns, Refund, and Exchanges
  • Erroneous Charges
  • Notifications
  • Events
  • Chargeback Claims
  • Product Holds, Pickups

Section 2: Payment Terms

  • Credit Cards
  • Subscriptions
  • Payment Information

Section 3: Subscription Services

  • Subscription
  • Changes; Third Parties
  • Additional Features
  • Subscription Term
  • Customer Responsibilities
  • Product Releases
  • Promotional & Exclusive Items

Section 4: Manufacturer’s Warranty and Disclaimers

  • General
  • Third-Party Products and Manufacturers
  • Covenant Products

Section 5: Limitation of Liability, Arbitration, and Waivers

  • Limitation of Liability
  • Dispute Resolution and Binding Arbitration
  • Waiver of Jury Trial and Class Actions

Section 6: Miscellaneous

  • Governing Law and Jurisdiction 
  • No Waivers
  • Severability
  • Notices to You

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

By placing an order for products or services from this website, you confirm that you are of legal age to enter into this agreement, and you accept and are bound by these terms. You may not order or obtain products or services from this website if you (a) do not agree to these terms, (b) are not of legal age to form a binding contract, or (c) are prohibited from accessing or using this website or any of this website’s contents, goods or services by applicable law.

The terms and conditions set forth in these Terms apply to the purchase and sale of products and services through www.teamcovenant.com (the “Site”). These Terms are subject to change by Covenant TCG, Inc. (referred to as “us,” “we” or “our” as the context requires), without notice and at our discretion. 

These Terms are an integral part of the Terms of Use that apply generally to your use of the Site. Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site. Collectively, these Terms, the Terms of Use and the Privacy Policy form an agreement between you and us (the “Agreement”). The Agreement governs your use of the Site and purchase of products and services through the Site, as well as other aspects of our relationship with you. By using the Site, you agree to be bound by the Agreement. Please read these Terms carefully.

1. Orders

You may use the Site to purchase products or services from us (an “Order”). By placing an Order on the Site, you are making an offer to buy products or services from us subject to these Terms; however, your Order must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept your Order at our sole discretion. In addition, you acknowledge that you understand and agree to the following:

a. Customer Support. We do not promise or guarantee specific response times for communications submitted through the Site, but we will respond as fast as we can. Our response times are typically less than one (1) business day. If you have questions or concerns, you may contact us here.

b. Prices. All prices, discounts, and promotions posted on the Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the Order is placed and will be set out in your Order confirmation email. Changes in prices will only apply to Orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling unless otherwise stated. All such taxes and charges will be added to your Order total and will be itemized in your shopping cart and in your Order confirmation email. We strive to display accurate prices on the Site; however, we may occasionally make inadvertent errors related to pricing and availability. We reserve the right to correct any such errors at any time and to cancel any Orders due to such errors.

c. Shipment. We will arrange for shipment of the products to you according to the specific delivery options chosen by you at the time of your Order. You will pay all shipping and handling charges specified with your Order. Title and risk of loss pass to you upon our transfer of the products to the applicable shipping service. Shipping and delivery dates are estimates only and cannot be guaranteed by us. We are not liable for any delays. Orders that do not contain items labeled Pre-Order (see below for more information about Pre-Orders) typically ship within one (1) business day. If shipment does not occur within five (5) business days after we receive payment for your Order (not including any Pre-Order items), you will be notified of the projected shipping timeline and given the option to cancel your Order for a full refund.

d. Delivery. We use third-party shipping services, primarily the United States Postal Service (“USPS”) and the United Parcel Service (“UPS”), to ship all Orders. You assume full responsibility for your Order’s shipment after we tender it to the applicable shipping service. We do not assume any responsibility for Orders after they are shipped, including any damaged, lost, late, or otherwise missing packages shipped through third-party shipping services. See below for more information on how we handle lost and damaged shipments. After we tender a shipment to the applicable shipping service, Orders are typically delivered within two to four (2-4) business days for domestic (U.S.) shipments and within one to three (1-3) weeks for international (non-U.S.) shipments. All time frames relating to the shipping and delivery of Orders are provided by third-party shipping services and are estimates, not guarantees.

e. Insurance. USPS First-Class shipments come with tracking, but do not come with insurance. USPS Domestic Priority shipments cover up to $50 in losses and damages. USPS Priority International shipments do not come with fully functional tracking and include only a limited amount of insurance that might be less than the Order’s value. If you would like to add additional insurance, contact us to arrange it before placing your Order.

Uninsured shipments do not come with insurance, so refunds, replacements, and cancellations cannot be offered. Under-insured shipments will only be eligible for the amount of insurance offered through the shipping method used. We will not cover any difference between shipping insurance and the value of shipped products in the event of loss or damage. Additional insurance is available upon request. Orders marked as delivered through their tracking will be considered fulfilled and insurance or other services provided will not be available, except that items damaged during shipment may be eligible for insurance depending on the shipping method used.

Orders of $1,000 or greater will include enough insurance to cover the transaction amount and orders of $2,500 or greater will require a signature in order to be delivered. In the event of loss of or damage to your shipment, you should notify us immediately and no later than seven (7) total days after delivery. You will be required to provide proof of loss or damage (pictures of damaged product and the original shipping packaging as received in the event of damage) and we will not issue refunds or payment for loss or damage until we have collected an insurance payment from the shipping or insurance company. In the event of a damaged shipment, you will be responsible for returning the original content of the order to us before we will issue any refund or payments. In the event that our claim on your shipment is denied, you will not be compensated for your loss or damage.

f. Pre-Orders. We offer products for sale on the Site that are not in inventory but are expected to be released at a future date. Such products are identified as “Pre-Orders” in the title of the product, in the product description, or elsewhere on the product page. If your Order includes a Pre-Order item, your Order will not ship until all items are available. If you would like to receive your Order in separate shipments, please email us after placing the Order. We will make arrangements to bill you for additional shipping charges incurred for you to have available items sent before the Pre-Order items. We will do everything we reasonably can to ensure the timely delivery of your Pre-Order items. Items listed as a “Pre-Order” may be modified, canceled, and/or refunded, in whole or in part, by you or us for good cause under limited circumstances. Items identified as a “Secure Pre-Order” cannot be modified, canceled, and/or refunded, in whole or in part, after you place the Order. You may contact us regarding a Pre-Order or Secure Pre-Order with any requests, and we will work with you to accommodate your request as best as we can.

g. Returns, Refunds, and Exchanges. Unless otherwise provided in these Terms, all cancellations, returns, exchanges, corrections, refunds, modifications, and other changes to an Order will be at our sole discretion, and any request by you for such changes must be made within 30 days after the delivery of your Order to be considered.

Returns. Except for products included with a Subscription or designated on the Site as final sale, non-returnable, or otherwise, we will consider accepting product returns for a refund of your purchase price, less the original shipping and handling costs, if such return is requested within 30 days after delivery with valid proof of purchase and such products are returned in their original condition (see below for more information on the condition of returned products). You are responsible for all shipping and handling charges on returned products, and you bear the risk of loss during shipment. Therefore, we strongly recommend that you fully insure your return shipment against loss or damage and that you use a shipping service that can provide you with proof of delivery.

Incorrect Orders and Lost or Damaged Shipments. If you make an incorrect purchase, receive the wrong items, or your shipment is lost or damaged, please contact us immediately. We will work with you to resolve the situation according to these Terms. 

Condition of Products. Covenant Products, including token sets, templates, gaming boards, and other peripherals, can only be returned, refunded, or exchanged if they are unused, have any protective covering unpeeled, and are in their original condition. Sealed third party products may be returned, refunded, or exchanged with our approval and at our sole discretion, as long as they are unopened and in their original packaging fit for resale. 

Singles, or individual components of larger releases for collectible card game sets, of $250 or less in value are not eligible for returns, refunds, or exchanges, and ALL SALES ARE CONSIDERED FINAL. Singles, or individual components of larger releases for collectible card game sets, of $250 or more in value will be considered for returns, refunds, or exchanges if a significant quality difference exists from what you receive and the listed description and only if the security seal on their protective packaging is not broken and if you contact us within seven (7) days of receiving such a product. If we give you written approval to return a product after such a request, you must supply us with a tracking number for the return shipment within seven (7) days of the original delivery to you or within two (2) business days of our written approval, whichever is later. Whether or not we grant such a return, refund, or exchange is at our sole discretion and such a decision will not be made final until we receive the returning products.

Shipping and handling expenses already paid are not eligible for refund under any circumstance.

Refunds. All refunds will be credited back to the payment method that was used to place the Order. We usually process refunds within 5 business days, but it may take more time for the refund to appear on your statement.

h. Erroneous Charges. If you have been overcharged, please contact us immediately and no more than 30 days after the charge occurred. We will work with you to resolve the situation according to these Terms. Additionally, you authorize us to make an additional charge to your Account if you were under-charged (as determined by us) for any Order.

i. Notifications. You will be notified by email when we receive and accept your Order and when it is shipped. Your shipping notification will include tracking information, if available. You may also receive other email communications from us in connection with your Order, and you expressly consent to receive such notifications as we determine at our discretion.

j. Events. All online event registrations are non-cancellable and non-refundable. We do not refund or transfer event tickets for any reason. We will use your proof of purchase (typically your email confirmation) at the time of on-site registration, so you may give your proof of purchase to someone else for use at on-site registration. Attendance is required to receive prizes and promotional materials and we do not hold or mail any such items unless otherwise specific on the product or subscription being purchased.

k. Chargeback Claims. If you submit or threaten a chargeback claim on any Order, we reserve the right to hold any of your pending or future Orders until that dispute is resolved.

We will not consider a chargeback a termination of any obligation concerning any Order or other purchase of goods or services that has been initiated. You accept full responsibility and authorize us to charge your Account for all reasonable costs that we incur fulfilling your Order in light of a chargeback (e.g., the costs to reship items held or returned to us, the costs associated with other changes to your Order like package intercepts or redirects, or other fees or expenses that we incur to resolve a chargeback). We will hold your orders until you contact us to arrange payment for these additional costs.

You further authorize us to determine the legitimacy of any chargeback at our discretion according to these Terms. You agree that the only “legitimate” claims for a chargeback related to your Account shall be those due to negligent errors and omissions by us and that in any dispute concerning a chargeback you shall bear the burden of proving such negligence; otherwise, we shall enjoy a presumption and the full benefit of any doubt that all charges to your Account are legitimate. If you win a chargeback claim against us, regardless of the reason or circumstances, you agree to return and provide proof of return shipping for any items you previously received that are in any way related to the chargeback within five (5) business days after the chargeback dispute is finalized. All items returned to us shall be in the condition specified above under returns. 

l. Product Holds, Pickups. If you request to pick up your Order or have it held at our Tulsa location, it will be held for up to thirty (30) days until you pick it up or request that it be shipped. We reserve the right to ship any Order not picked up within fourteen (14) days to your address on file and, further, for us to charge your Account for all related shipping and handling costs. Orders that cannot be shipped will be cancelled and refunded.

2. Payment Terms

Terms of payment are within our sole discretion and, in general, payment must be received by us before we accept an Order. We accept most major credit cards. If you pay by credit card, you represent and warrant that (i) the credit card information you provide to us is true and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your Order.

a. Credit cards. You authorize us to charge your credit card or other authorized payment method that is accepted by us (“Account”) for the total amount of your Order plus shipping and handling charges for the shipping method that you choose. You further authorize us to use a third party to process payments and consent to the disclosure of your payment information to that third party. We will store your credit card or other payment information as necessary to process your Orders and payments, and, if you choose to save your credit card or other payment information to your Account (required for all Subscriptions), we will store it for such purposes.

We accept all major credit and debit cards from customers in every country except for Greece, Brazil, and South Africa. We do not accept PayPal, direct transfer, checks, or any other payment methods.

b. Subscriptions. You authorize us to charge your Account for all products for which you are a Subscriber up to four (4) weeks before the expected release of the applicable product. If your charge will be more than two-thousand five-hundred US dollars (USD 2,500 or more), we reserve the right to charge you up to eight (8) weeks before the expected release of the product. We are not in control of the timing and release of products. If the Subscription charges change substantially, you will be notified by email at least seven (7) business days before any charge would take place for the related subscription and the change takes effect. By becoming a Subscriber to any of the Subscription Services, you expressly authorize us to charge your Account on a recurring basis, and you agree to the amount of the recurring charges, as then in effect. Covenant may periodically (e.g., monthly) charge your Account without further authorization from you until you cancel your Subscription (see Subscription Term below), terminate this authorization or change your payment method by changing the settings on your Account on our website. You agree that such notice will not affect charges submitted before we reasonably could act on the notice, which in no event will be less than five (5) business days. Any charges to your Account before we receive your notice and we have time to act on your notice will not be reversed.

c. Payment Information. You will keep your contact information, billing information and Account information (where applicable) up to date. All payment obligations are non-cancellable and all amounts paid are non-refundable, except as specifically provided in these Terms. All fees are due and payable in advance throughout the Subscription Term.

3. Subscription Services

As part of the services that we provide through the Site, we may offer subscriptions for you to receive certain products or services on a regular, periodic or recurring basis (each, a “Subscription” and collectively, the “Subscription Services”), as further described on the Site. We may offer and cancel these Subscriptions or the Subscription Services from time to time at our discretion.

a. Subscription. You agree that by placing an Order for a Subscription, you are entering into a binding contract with us and agree to pay all charges that may be incurred by you or on your behalf in connection with the Subscription at the prices and shipping and handling costs in effect at the time of fulfillment. 

b. Changes; Third Parties. We may change any Subscription or the Subscription Services from time to time at our discretion, including by adding or deleting products and services that are included. However, we will not make changes to a Subscription or the Subscription Services that materially reduce the benefits provided to you during the Subscription Term without providing notice to you. You understand and acknowledge that we might provide some of the Subscription Services through third parties, and we cannot make any representations or warranties regarding such third parties’ products or services.

c. Additional Features. You may subscribe to additional features of the Subscription Services by signing up for additional Subscriptions.

d. Subscription Term. The term of the Subscription Services will begin on the date we receive your Order for a Subscription and will not end until you cancel the Subscription or if your authorized payment method is declined and you fail to update your payment information in a timely manner (the “Subscription Term”). You may terminate any Subscription at any time by changing your Subscription settings through the Site. We may cancel a Subscription or stop offering the Subscription Services at any time. Upon termination of a Subscription, we will immediately stop charging you for new products; however, if your Account has already been charged, such payment is non-refundable and we will deliver any undelivered products to you in accordance with the Subscription and these Terms.

e. Customer Responsibilities. You will keep your contact information, shipping information, billing information and payment information up to date. Changes cannot be made to an order from a Subscription after a charge has occurred. You may make changes to your Subscription using the resources available on the Site. Any changes to your Subscription will only be effective after it is received, processed and entered in our system, and such change will not be effective as to any prior charge. All payment obligations under your Subscription are non-cancellable, and all amounts paid are non-refundable, except as specifically provided in these Terms. All fees are due and payable in advance throughout the Subscription Term. If you receive a notification that your authorized payment method was declined or your payment was not received, it is your responsibility to update your payment information in a timely manner or you risk forfeiting your rights and benefits under the Subscription, including without limitation any product or service included with the Subscription.

f. Product Releases. We are not responsible for the timing and release of the products for which we offer a Subscription. As such, if the release of a product is altered or delayed by the manufacturer, publisher or distributor after a charge has been initiated for a Subscription, your Order will remain pending until the release of the product in question. If a delay in the release of a product exceeds twelve (12) weeks, you can cancel your Order and receive a refund by contacting us.

g. Promotional & Exclusive Items. From time to time, we offer promotional or exclusive items with the purchase of products or with shipments being sent through a Subscription Service. These items are not the product being sold through the applicable product or Subscription and have no independent value. In addition, these items are not covered by shipping insurance and we are not responsible for them if they are lost or damaged. If a promotional or exclusive item is lost or damaged during shipment, contact us immediately. While we are not required to replace any such lost or damaged item, we will do what we reasonably can to get to you the promotional or exclusive item that you expected to receive with your Subscription.

4. Manufacturer’s Warranty and Disclaimers

a. General. Except as expressly stated herein:

ALL PRODUCTS AND SERVICES OFFERED THROUGH THE SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

b. Third Party Products and Manufacturers. We do not manufacture all products offered on our Site, and the availability of products through our Site does not indicate an affiliation with or endorsement of any such product (“Third Party Products”) or manufacturer (“Third Party Manufacturers”). Accordingly, we do not provide any warranties with respect to the Third Party Products offered on the Site. However, such products may be covered by the applicable Third Party Manufacturer’s warranty. To obtain warranty service for defective Third Party Products, please follow the instructions included in the Third Party Manufacturer’s warranty.

YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF A THIRD PARTY MANUFACTURER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

c. Covenant Products. The following limited warranty covers defects in materials and workmanship in products we manufacture (“Covenant Products”) that are sold through the Site during the Warranty Period (as defined below):

WE WARRANT THAT DURING THE WARRANTY PERIOD, THE COVENANT PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. OUR RESPONSIBILITY FOR DEFECTIVE COVENANT PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS SET FORTH IN THIS WARRANTY STATEMENT. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THIS LIMITED WARRANTY. 

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. SOME STATES LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU.

This limited warranty for Covenant Products extends only to the original purchaser of such products from the Site. It does not extend to any subsequent or other owner or transferee of the product. This limited warranty starts on the date of your purchase and lasts for one month (the “Warranty Period”). The Warranty Period is not extended if we repair or replace a warranted product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

With respect to any defective Covenant Products during the Warranty Period, we will, in our sole discretion, either (i) repair or replace such products free of charge or (ii) refund the purchase price of such products. We will also pay for shipping and handling fees to return the repaired or replacement product to you. To obtain warranty service for Covenant Products, email customer service at support@teamcovenant.com during the Warranty Period.

5. Limitation of Liability, Arbitration and Waivers

a. Limitation of Liability. Except to the extent prohibited by law and with respect to (i) liability resulting from our gross negligence or willful misconduct or (ii) death or bodily injury resulting from our acts or omissions:

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

OUR SOLE AND ENTIRE MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU ORDERED THROUGH THE SITE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

b. Dispute Resolution and Binding Arbitration. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION IN TULSA, OKLAHOMA. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or these Terms are void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. We will be responsible for paying any individual consumer’s arbitration fees. If you prevail on any claim that affords the prevailing party attorneys’ fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law. Notwithstanding the provisions of this section to the contrary, you may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention to do so within 60 days after your purchase. Any arbitration or small-claims court proceeding pursuant to this section will be limited solely to your individual dispute or controversy. You agree to arbitration on an individual basis. In any dispute, NEITHER YOU NOR COVENANT TCG, INC. WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.

c. Waiver of Jury Trial and Class Actions. YOU AND COVENANT TCG, INC. AGREE TO GIVE UP AND HEREBY WAIVE ANY RIGHT TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

6. Miscellaneous

a. Governing Law and Jurisdiction. The Site is operated from the United States. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of Oklahoma.

b. No Waivers. Any failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of the party charged with such waiver.

c. Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

d. Notices to You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

e. Notices to Us. To give notice to us under these Terms, you may contact us by: (i) email to support@teamcovenant.com; or (ii) personal delivery, overnight courier, or registered or certified mail to Covenant TCG, Inc., 7149 S. Yale Ave., Tulsa, Oklahoma 74136. Notices provided by personal delivery will be effective immediately. Notices provided by email, facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

B. UK Terms of Sale

What’s in these Terms?

Section 1: Introduction

  • Who We Are
  • How to Contact Us
  • Who these Terms Apply to
  • What these Terms Cover
  • Why You Should Read Them
  • Your Personal Data

Section 2: Orders

  • Customer Support
  • Prices
  • Products
  • Shipment
  • Delivery
  • Pre-Orders

Section 3: Refunds, Returns and Exchanges

  • Returns
  • Incorrect Orders and Lost or Damaged Shipments
  • Condition of Products
  • Refunds
  • Erroneous Charges
  • Notifications
  • Events

Section 4: Subscription Services

  • Subscription
  • Changes; Third Parties
  • Additional Features
  • Subscription Term
  • Customer Responsibilities
  • Product Releases
  • Promotional and Exclusive Products

Section 5: Payment Terms

  • Credit and Debit Cards
  • Subscriptions
  • Payment Information

Section 6: Your Rights of Cancellation

  • Your Rights of Cancellation
  • How Long You Have to Change Your Mind
    • Canceling a Product Order
    • Canceling a Subscription

Section 7: Warranty and Conformity

  • General
  • Warranty
  • Conformity

Section 8: Our Liability to You

Section 9: Miscellaneous

1. Introduction

a. Who We Are. Welcome to www.teamcovenant.com (“the Site“). The Site is published and operated by Covenant TCG, Inc., a company incorporated under the laws of Oklahoma with its place of business at 7149 S Yale Ave, Tulsa, OK, 74136 (“Covenant“, “we“, “us“, “our“).

b. How to Contact Us. You can contact us by writing to us at support@teamcovenant.com and 7149 S Yale Ave, Tulsa, OK, 74136.

c. Who these Terms Apply to. These terms apply to individual consumers (“Customer,” “you“) who place orders for products or services on the Site. By placing an order for products or services on this Site, you confirm that you are of legal age to enter into a binding contract, and you accept and are bound by these Terms. You may not order or obtain products or services from this Site if you (a) do not agree to these Terms, (b) are not of legal age to form a binding contract, or (c) are prohibited from accessing or using this Site or any of this Site’s contents, products or services by applicable law.

d. What these Terms Cover. The terms and conditions set forth in these Terms apply to the purchase and sale of products and services through the Site. These Terms are subject to change, without notice and at our discretion to reflect changes to our products, services or changes in the law but, should this happen, they will be posted on the Site. If the changes are material, we may notify you of such changes by email. 

e. Why You Should Read Them

Please read these Terms carefully, together with our Terms of Use and Privacy Policy, before purchasing products and/or services from us. These Terms tell you who we are, how we will provide products and/or services to you, how you and we may change or end the Agreement (as defined below), what to do if there is a problem, and other important information.  

f. Your Personal Data

Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site. 

2. Orders

You may use the Site to purchase products or services from us (an “Order”). By placing an Order on the Site, you are making an offer to buy products or services from us subject to these Terms. However, your Order must be accepted by us or we will not be obliged to sell the products or services to you. We may choose not to accept your Order at our sole discretion. If we choose to accept your Order, a binding agreement between you and us will come into existence (the “Agreement“) which incorporates these Terms.

In addition, you acknowledge that you understand and agree to the following:

a. Customer Support. We do not promise or guarantee specific response times for communications submitted through the Site, but we will respond as fast as we can. Our response times are typically less than one (1) business day. If you have questions or concerns, you may contact us.

b. Prices. All prices, discounts, and promotions posted on the Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the Order is placed and will be set out in your Order confirmation email. Changes in prices will only apply to Orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling unless otherwise stated. All such taxes and charges will be added to your Order total and will be itemized in your shopping cart and in your Order confirmation email. Notwithstanding the foregoing, if you are a consumer in the UK and the rate of VAT changes between your Order date and the date we supply the product or service to you, we will adjust the rate of VAT that you pay, unless you have already paid for the product or service in full before the change in the rate of VAT takes effect. You will own a product once we have received payment in full.

We strive to display accurate prices on the Site; however, we may occasionally make inadvertent errors relating to pricing and availability. If we accept and process your Order where a pricing error is obvious, unmistakable, or could reasonably have been recognized by you as a mispricing, we reserve the right to correct any such errors at any time and to end the Agreement, refund you any sums you have paid and require the return of any products provided to you due to such errors.

c. Products. The images of products on the Site are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that a device’s display of the colors accurately reflects the color of the products. Your product may vary slightly from those images. We reserve the right to change a product to (i) reflect any changes in relevant laws and regulatory requirements; and (ii) implement minor technical and adjustments and improvements. These changes will not affect your use of a product. If any product you have ordered is out of stock or can no longer be supplied for any other reason, we may end the Agreement and refund you in full any sums you have paid. 

d. Shipment. We will arrange for shipment of the products to you according to the specific delivery options chosen by you at the time of your Order. You will pay all shipping and handling charges specified with your Order. If shipping costs are payable then these will be clearly stated on the Site before the Agreement is concluded and will be displayed separately in the ordering process. Shipping and delivery dates are estimates only and cannot be guaranteed by us. We are not liable for any delays outside of our reasonable control but if we become aware of any such delays we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Orders that do not contain products labelled Pre-Order (see Section 2.g. below for more information about Pre-Orders) typically ship within one (1) business day. If shipment does not occur within three (3) business days after we receive payment for your Order (not including any Pre-Order products), you will be notified of the projected shipping timeline and given the option to end the Agreement and receive a full refund.

e. Delivery. We use third-party shipping services, primarily Royal Mail, to ship orders in the U.K. After we hand over a shipment to the applicable shipping service, Orders are typically delivered within two to four (2-4) business days. Orders marked as delivered through their tracking will be considered fulfilled.

f. Pre-Orders. We offer products for sale on the Site that are not in inventory but are expected to be released at a future date. Such products are identified as “Pre-Orders” in the title of the product, in the product description or elsewhere on the product page. If your Order includes a Pre-Order item, your Order will not ship until all products are available. If you would like to receive your Order in separate shipments, please email us after placing the Order. We will make arrangements to bill you for additional shipping charges incurred for you to have available products sent before the Pre-Order products. We will do everything we reasonably can to ensure the timely delivery of your Pre-Order products. Products listed as a “Pre-Order” may be modified, canceled, and/or refunded, in whole or in part, by you or us for good cause under limited circumstances. 

3. Returns, Refunds, and Exchanges. 

Unless otherwise provided in these Terms (including under Section 6 “Your rights of cancellation”), all cancellations, returns, exchanges, corrections, refunds, modifications and other changes to an Order will be in accordance with this Section 3, and any request by you for such changes must be made within 14 days after the delivery of your Order to be considered.

a. Returns. Except for products included with a Subscription or designated on the Site as final sale, non-returnable, or otherwise, we will consider accepting product returns for a refund if such return is requested within 14 days after delivery with valid proof of purchase and such products are returned in their original condition (see Section 3.c. below for more information on the condition of returned products). You must provide tracking for the return shipment within 14 days of us approving the return and you will not be refunded until we receive the returning goods at the address listed above in Section 1.b, How to Contact Us. Unless we have sent you the wrong products or your Order if faulty, damaged or not described, you are responsible for all shipping and handling charges on returned products, and you bear the risk of loss during shipment. Therefore, we strongly recommend that you fully insure your return shipment against loss or damage and that you use a shipping service that can provide you with proof of delivery.

b. Incorrect Orders and Lost or Damaged Shipments. If you make an incorrect purchase, receive the wrong products, or your shipment is lost or damaged, you should contact us within fourteen (14) days. We will work with you to resolve the situation in accordance with these Terms including Section 2.f above. Any request received fourteen (14) days or more after only eligible for a refund or replacement at our disgrestion.

c. Condition of Products. Products ordered from the Site, including token sets, templates, and other peripherals, can only be returned, refunded, or exchanged if they are unused, have any protective covering unpeeled, and are in their original condition. Sealed third-party products may be returned, refunded, or exchanged with our approval and at our sole discretion, as long as they are unopened and in their original packaging fit for resale. Except where you are exercising your statutory right of cancellation in accordance with Section 6 below, shipping and handling expenses already paid are not eligible for a refund under any circumstance.

d. Refunds. All refunds will be credited back to the payment method that was used to place the Order. We usually process refunds within 5 business days of receiving the returning products, but it may take more time for the refund to appear on your statement.

e. Erroneous Charges. If you have been overcharged, please contact us immediately and no more than 30 days after the charge occurred. We will work with you to resolve the situation according to these Terms. Additionally, you authorize us to make an additional charge to your Account if you were under-charged for any Order.

f. Notifications. You will be notified by email when we receive and accept your Order and when it is shipped. Your shipping notification will include tracking information, if available. You may also receive other email communications from us in connection with your Order.

g. Events. All online event registrations are non-cancellable and non-refundable. We do not refund or transfer event tickets for any reason. We will use your proof of purchase (typically your email confirmation) at the time of on-site registration, so you may give your proof of purchase to someone else for use at on-site registration. Attendance is required to receive prizes and promotional materials and we do not hold or mail any such products.

h. Chargeback Claims. If you submit or threaten a chargeback claim on any Order, we reserve the right to hold any of your pending or future Orders until that dispute is resolved.

We will not consider a chargeback a termination of any obligation under an Agreement or other purchase of goods or services that has been initiated. You accept full responsibility and authorize us to charge your Account (as defined in Section 4.a. below) for all reasonable costs that we incur fulfilling your Order in light of a chargeback (e.g. the costs to reship products held or returned to us, the costs associated with other changes to your Order like package intercepts or redirects, or other fees or expenses that we incur to resolve a chargeback). We will hold your order until you contact us to arrange payment for these additional costs.

You further authorize us to determine the legitimacy of any chargeback at our reasonable discretion according to these Terms. You agree that the only “legitimate” claims for a chargeback related to your Account shall be those due to negligent errors and omissions by us and that in any dispute concerning a chargeback you shall bear the burden of proving such negligence; otherwise, we shall enjoy a presumption and the full benefit of any doubt that all charges to your Account are legitimate. If you win a chargeback claim against us, regardless of the reason or circumstances, you agree to return and provide proof of return shipping for any products you previously received that are in any way related to the chargeback within five (5) business days after the chargeback dispute is finalised. All products returned to us shall be in the condition specified above under returns. 

4. Subscription Services

As part of the services that we provide through the Site, we may offer subscriptions for you to receive certain products on a regular, periodic or recurring basis (each, a “Subscription” and collectively, the “Subscription Services”), as further described on the Site. We may offer and cancel these Subscriptions or the Subscription Services from time to time at our discretion.

a. Subscription. You agree that by placing an Order for a Subscription, you are entering into a binding Agreement with us and agree to pay all charges that may be incurred by you or on your behalf in connection with the Subscription at the prices and shipping and handling costs in effect at the time of fulfillment in accordance with Section 2.b above. 

b. Changes; Third Parties. We may change any Subscription or the Subscription Services from time to time at our discretion, including by adding or deleting products and services that are included. However, we will not make changes to a Subscription or the Subscription Services that materially reduce the benefits provided to you during the Subscription Term (as defined in Section 5.d. below) without providing notice to you. You understand and acknowledge that we might provide some of the Subscription Services through third parties, and we cannot guarantee the exact content of any product received under a subscription.

c. Additional Features. You may subscribe to additional features of the Subscription Services by signing up for additional subscriptions.

d. Subscription Term. The term of the Agreement for any Subscription Services will begin on the date we accept your Order for a Subscription and will not end until you cancel the Subscription or if your authorized payment method is declined and you fail to update your payment information in a timely manner (the “Subscription Term”). You may terminate a Subscription at any time by changing your Subscription settings through the Site or exercising your right of cancellation in accordance with Section 6 below. We may cancel a Subscription or stop offering the Subscription Services at any time. Upon cancellation and/or termination of a Subscription, we will immediately stop charging you for new products; however, if your Account has already been charged, such payment is non-refundable and we will deliver any undelivered products to you in accordance with the Subscription and these Terms.

e. Customer Responsibilities. You agree to keep your contact information, shipping information, billing information and payment information up to date. Changes cannot be made to an order from a Subscription after a charge has occurred. You may make changes to your Subscription using the resources available on the Site. Any changes to your Subscription will only be effective after it is received, processed and entered in our system, and such change will not be effective as to any prior charge. All payment obligations under your Subscription are non-cancellable, and all amounts paid are non-refundable, except as specifically provided in these Terms. All fees are due and payable in advance throughout the Subscription Term. If you receive a notification that your authorized payment method was declined or your payment was not received, it is your responsibility to update your payment information in a timely manner or you risk forfeiting your rights and benefits under the Subscription, including without limitation any product or service included with the Subscription.

f. Product Releases. We are not responsible for the timing and release of the products for which we offer a Subscription. As such, if the release of a product is altered or delayed by the manufacturer, publisher or distributor after a charge has been initiated for a Subscription, your Order will remain pending until the release of the product in question. If a delay in the release of a product exceeds twelve (12) weeks, you can cancel the Agreement and receive a refund by contacting us using the contact details set out at Section 1.b. above.

g. Promotional & Exclusive Products. From time to time, we may offer promotional or exclusive products with the purchase of products or with shipments being sent for a Subscription Service. These products are not the product being sold through the applicable product or Subscription and have no independent value. In addition, these products are not covered by shipping insurance and we are not responsible for them if they are lost or damaged. If a promotional or exclusive item is lost or damaged during shipment, contact us immediately. While we are not required to replace any such lost or damaged item, we will do what we reasonably can to get to you the promotional or exclusive item that you expected to receive with your Subscription.

5. Payment Terms

Unless otherwise agreed by us, payment must be received by us before we accept an Order. We accept most major credit and debit cards. If you pay by credit or debit card, you acknowledge and agree that (i) the credit or debit card information you provide to us is true and complete, (ii) you are duly authorized to use such credit or debit card for the purchase, (iii) charges incurred by you will be honored by your credit or debit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your Order. 

a. Credit and debit cards. You authorize us to charge your credit or debit card or another authorized payment method that is accepted by us (“Account”) for the total amount of your Order plus shipping and handling charges for the shipping method that you choose. If we use a third party to process payments then your payment information will be disclosed to that third party. We will collect and store your credit or debit card or other payment information as necessary to process your Orders and payments, and, if you choose to save your credit or debit card or other payment information to your Account (required for all Subscriptions), we will store it for such purposes. For further information about the processing of your payment information, please refer to our Privacy Policy.

We accept all major credit and debit cards from customers in every country except for Greece, Brazil, and South Africa. We do not accept PayPal, direct transfer, checks, or any other payment methods.

b. Subscriptions. You authorize us to charge your Account for all products for which you are a subscriber up to four (4) weeks before the expected release of the applicable product. If your charge will be more than two-thousand five-hundred US dollars (USD 2,500 or more), we reserve the right to charge you up to eight (8) weeks before the expected release of the product. We are not in control of the timing and release of products. If the Subscription charges change substantially, you will be notified by email at least seven (7) business days before the change takes effect. By becoming a subscriber to any of the Subscription Services (as defined in Section 5 below), you expressly authorize us to charge your Account on a recurring basis, and you agree to the amount of the recurring charges, as then in effect. Covenant may periodically (e.g., monthly) charge your Account without further authorization from you until you cancel your Subscription (see Subscription Term above), terminate this authorization or change your payment method by changing the settings on your Account on our Site. 

c. Payment Information. You agree to keep your contact information, billing information and Account information (where applicable) up to date. All payment obligations are non-cancellable and all amounts paid are non-refundable, except as specifically provided in these Terms. All fees are due and payable in advance throughout the Subscription Term.

6. Your Rights of Cancellation

a. Your Rights of Cancellation. For most products and services bought online in the U.K., you have a legal right to change your mind within 14 days and receive a refund. If you are a UK customer using a domestic, U.K. shipping method, these rights, under the Consumer Contracts Information, Cancellation and Additional Payments) Regulations 2013 (the “Regulations”), are explained in more detail in these Terms.

b. How long you have to change your mind. How long you have depends on what you have ordered and how it is delivered.

(i) Cancelling a Product Order. If you are a consumer located in the UK, you may cancel an Agreement for a product Order at any time within 14 days beginning on the day after you have received your Order, without having to give a reason. For UK customers, such cancellation rights are pursuant to statutory rights under the Regulations. You must exercise your right to cancel within 14 days beginning on the day after you received the Order unless your product Order is split into several deliveries over different days. In this case, you have until 14 days after the day you receive the last delivery to change your mind about the product Order. If you would like to cancel your Agreement for a product Order under the Regulations or pursuant to these Terms, you must contact us or fill out the model cancellation form at the bottom of these Terms within 14 days of receiving your order. 

(ii) Cancelling a subscription. You may cancel an Agreement for a newly-purchased Subscription at any time within 14 days beginning on the day after you receive the first product under such Subscription without having to give a reason by contacting us or filling in the cancellation form at the bottom of these Terms. 

c. Returning your Order and receiving a refund following cancellation. If you are exercising your right to change your mind about an Order or a Subscription (as set out in Section 6.b. above) you must send off the relevant product(s) to us and provide tracking for the return shipment within 14 days of telling us you wish to end the Agreement/Subscription (as applicable). 

Products must be returned to the United States at the following address:

Covenant Tulsa
ATTN: Returns
7149 S Yale Ave
Tulsa, OK 74136

Please note that you will be responsible for the cost of return and for ensuring the products reach us safely as set out in Section 3.a above.

We will refund you the cost of the Order or first Subscription payment (as applicable) plus the cost of standard delivery (if you opted for a faster class of delivery, any additional cost of delivery above that of standard delivery will not be refunded). This refund will be within 14 days of cancellation or, if earlier, the day on which you provide us with evidence that you have sent the relevant product(s) back to us, unless the circumstances of your refund process prevent it, in which case we will inform you of such delay and the reason for it. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind. However, we may make deductions from the price to reflect any reduction in the value of the product(s) returned, if this has been caused by your handling them in a way that would not be permitted in a shop. 

Please quote your Order number in all correspondence. The right to cancel does not apply to certain types of products, including any goods that are made to your specification or clearly personalized.

7. Warranty and Conformity

a. General. We are under a legal duty to supply products and services that are in conformity with these Terms. As a consumer you have certain legal rights in relation to products or services that are faulty or not as described. These legal rights are not affected by your right of return and refund in this Section 7 or anything else in these Terms. 

b. Warranty. We warrant that any product or service purchased from us through the Site is of satisfactory quality and reasonably fit for all purposes for which products and services of that kind are commonly supplied. To the fullest extent permissible under applicable law, we disclaim any and all other warranties of any kind, whether express or implied, in relation to such products and services. This does not affect your legal rights as a consumer, nor does it affect any right to cancel.

c. Conformity. If a product supplied by us is faulty, damaged or otherwise fails to comply with Section 7.b., you must notify us of this by email to support@teamcovenant within a reasonable period of time after discovering the fault, damage or non-conformity and, in any event, within one month from the date of delivery. 

If a product fails to comply with the Agreement and you have notified us within a reasonable period of time, we will, in our sole discretion, either (i) repair or replace such products free of charge or (ii) refund the purchase price of such products. We will refund you for any reasonable costs you incur in returning a fault, defective or mis-described product to us and will also pay for shipping and handling fees to supply the repaired or replacement product to you. However, we cannot accept liability for a product until it has been returned to us and we have had an opportunity to inspect it and confirm that it is faulty, damaged or otherwise fails to conform with these Terms.

8. Our Liability to You 

We do not exclude or limit in any way our liability where it would be unlawful to do so. This includes liability for (i) death or bodily injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; and (iii) breach of a customer’s legal rights in relation to the products and for defective products under the Consumer Protection Act 1987. 

If we fail to comply with these Terms, we are only responsible for loss or damage you suffer that is a reasonably foreseeable and a direct result of our breach of these Terms or our failing to use reasonable care and skill. We will not be responsible for any losses you suffer as a result of us breaching these Terms which were not reasonably foreseeable to both you and us when an Agreement for the sale of a product or Subscription by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Agreement was made, both we and you knew it might happen, for example, if you discuss it with us during the sales process. 

To the fullest extent permissible by applicable laws: (i) under no circumstances will we be liable to you for more than the total amount paid to us by you under any Agreement. 

Our products and Subscriptions are only intended for individual and private use. If you purchase our products and/or Subscriptions for any commercial, business or re-sale purpose we will have no liability to you for any loss of profits, loss of business, business interruption, loss of business opportunities or any indirect or inconsequential losses. 

The laws of certain countries, states and jurisdictions do not allow the exclusion or limitation of liability of certain damages, and if such laws apply to you, some or all of the above limitations may not apply to you and you may have additional rights.  

9. Miscellaneous

a. Governing Law. All matters arising out of or relating to these Terms or their subject matter (including any non-contractual disputes or claims) shall be governed by and construed in accordance with English law. If you are acting as a consumer and if mandatory statutory consumer protections in your country of residence contain provisions that are more beneficial for you, such provisions shall apply irrespective of the choice of English law.

b. Jurisdiction. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out or in connection with these Terms or their subject matter or formation, (including non-contractual disputes or claims). If you are a consumer and live in Scotland, you can bring legal proceedings in either the Scottish or English courts. If you are a consumer and live in Norther Ireland,  you can bring legal proceedings in either the Northern Irish or English Courts. 

c. No Waivers. If we fail to exercise or enforce any right, remedy or provision of and to which we are entitled under these Terms, this will not constitute a waiver such rights, remedies or provision and shall not relieve you from compliance with such obligations. 

d. Severability. If any provision of these Terms is determined by a competent authority to be invalid, illegal, void or unenforceable to any extent, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

e. Third Party Rights. A person who is not party to these Terms has not right to enforce any provision of these Terms.

Model Cancellation Form

(Complete and return this form only if you wish to withdraw from the Agreement)

To:

Covenant
ATTN: Returns
7149 S. Yale Ave
Tulsa, OK 74136

Email: support@teamcovenant.com

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following products [*]/for the supply of the following Subscription [*],

Ordered on [*]/received on [*],

Order Number:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper): 

Date:

[*] Delete as appropriate

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